Campus Passage

Privacy Policy

Effective October 12, 2026 · Last updated October 12, 2026

This Privacy Policy explains what J Dock Holding, LLC, doing business as Campus Passage ("we" or "us"), collects through campuspassage.com and the Campus Passage service, how we use it, and the choices you have.

1. The short version

We collect only what your plan needs. For each student, that is a first name, the entering term, the schools you add, and optional planning choices (for example, whether you want housing or financial-aid steps). We never ask for portal passwords, Social Security numbers, grades, test scores, or financial details.
We never sell your information and never use it for targeted advertising.
Students do not have accounts. Only adult parents or guardians sign up, by invitation.
You can delete your account at any time, and deletion removes your household, students, schools, and plan.
School information comes from schools' own public websites, not from your accounts. If you choose, you can also forward school emails to a private address so they can add to your own plan.

2. What we collect

Account information
Examples: Your email address, your first name, and, if you choose to give it, your family's last name
Where it comes from: You
Why we need it: To sign you in, send password-reset emails, and contact you about your account

Invitation information
Examples: The email address an invitation was sent to; when it was used
Where it comes from: The person who invited you, and our system
Why we need it: To confirm your invitation and keep the beta to its limit

Household and student information
Examples: Each student's first name and entering term (for example, Fall 2027)
Where it comes from: You
Why we need it: To build each student's plan

Planning choices
Examples: For each school, optional yes / no / not sure answers about topics such as housing, financial aid, scholarships, accessibility information, or campus life
Where it comes from: You
Why we need it: To show the steps that fit your student and set aside the ones that don't

Schools and plan activity
Examples: Schools you add or rule out, research requests, steps you mark Completed or Acknowledged
Where it comes from: You, and the Service
Why we need it: To build, research, and update your plan

School emails you forward (optional)
Examples: The sender's web domain, the subject line, the date, and the sentences that match a step in your plan
Where it comes from: You, if you forward emails to your private Campus Passage address
Why we need it: To add dates and steps from those emails to your own plan only

Invitation source
Examples: Which partner's invitation link you used, such as a school counselor's or a foundation's
Where it comes from: The invitation link you used
Why we need it: To count how many families each partner reached; partners see totals only, never names

Feedback and bug reports
Examples: What you write, plus the page, browser, recent actions, and error details at that moment
Where it comes from: You, and your browser
Why we need it: To fix problems

Technical and security data
Examples: IP address, browser and device type, sign-in times, error logs
Where it comes from: Your browser and our service providers
Why we need it: To keep the Service secure and working

What	Examples	Where it comes from	Why we need it
Account information	Your email address, your first name, and, if you choose to give it, your family's last name	You	To sign you in, send password-reset emails, and contact you about your account
Invitation information	The email address an invitation was sent to; when it was used	The person who invited you, and our system	To confirm your invitation and keep the beta to its limit
Household and student information	Each student's first name and entering term (for example, Fall 2027)	You	To build each student's plan
Planning choices	For each school, optional yes / no / not sure answers about topics such as housing, financial aid, scholarships, accessibility information, or campus life	You	To show the steps that fit your student and set aside the ones that don't
Schools and plan activity	Schools you add or rule out, research requests, steps you mark Completed or Acknowledged	You, and the Service	To build, research, and update your plan
School emails you forward (optional)	The sender's web domain, the subject line, the date, and the sentences that match a step in your plan	You, if you forward emails to your private Campus Passage address	To add dates and steps from those emails to your own plan only
Invitation source	Which partner's invitation link you used, such as a school counselor's or a foundation's	The invitation link you used	To count how many families each partner reached; partners see totals only, never names
Feedback and bug reports	What you write, plus the page, browser, recent actions, and error details at that moment	You, and your browser	To fix problems
Technical and security data	IP address, browser and device type, sign-in times, error logs	Your browser and our service providers	To keep the Service secure and working

We never connect to your email inbox, your school portals, or your browsing on other sites. We see only the emails you choose to forward to your private Campus Passage address. The full text of a forwarded email is read to find matching sentences but is not copied into our database; the email itself stays with our email provider, Resend. You can stop forwarding at any time. Anything found in a forwarded email appears only in your own household's plan and is never used in the research we show other families.

3. How we use it

We use the information above only to:

create and secure your account and sign you in;
build, research, and update each student's plan, and email you about it;
answer your questions and fix problems you report;
protect the Service, our users, and us from fraud, abuse, and security threats;
understand, in aggregate, how the Service is used so we can improve it; and
meet legal obligations.

We do not use your information for targeted advertising, and we do not make automated decisions about you that have legal or similarly significant effects.

4. How we share it

We do not sell your personal information. We share it only in these cases:

Vercel
What they do: Hosts the website
What they receive: Technical data needed to deliver pages

Supabase
What they do: Stores our database and handles sign-in and passwords
What they receive: Account, household, student, school, and plan information

Resend
What they do: Sends our emails, including sign-in links, and receives school emails you choose to forward
What they receive: Your email address, the content of emails we send you, and emails you forward

Anthropic
What they do: Provides the AI that researches schools' public websites and reads school emails you choose to forward
What they receive: For school research: school names and entering terms only, never anything that identifies your household. For forwarded emails: the text of the email, so it can find dates and steps for your plan

With	What they do	What they receive
Vercel	Hosts the website	Technical data needed to deliver pages
Supabase	Stores our database and handles sign-in and passwords	Account, household, student, school, and plan information
Resend	Sends our emails, including sign-in links, and receives school emails you choose to forward	Your email address, the content of emails we send you, and emails you forward
Anthropic	Provides the AI that researches schools' public websites and reads school emails you choose to forward	For school research: school names and entering terms only, never anything that identifies your household. For forwarded emails: the text of the email, so it can find dates and steps for your plan

These providers process information only on our behalf and under their contracts with us. We may also share information if the law requires it, to protect someone's safety, or as part of a merger, acquisition, or sale of our business, in which case this policy continues to apply to your information.

The counselors and organizations who share Campus Passage with families see only how many families joined through them, never who.

5. Students and children

Accounts are for adults (18 and older) only. Students do not sign in or have their own accounts. Parents and guardians enter a small amount of information about their students so we can build their plans, and they can change or delete it at any time. The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

Campus Passage is not offered by or on behalf of any school or school district. A counselor or organization who shares it with families does so on their own.

6. Cookies

We use only the cookies needed to keep you signed in, keep the Service secure, and remember display choices you make (such as whether to show sports and entertainment events). We do not use analytics or advertising cookies, and we do not allow third-party advertising trackers on the Service.

7. How long we keep it, and deleting your account

We keep your account information while your account is open. You can delete your account at any time in your account settings. Deletion permanently removes your account, household, students, the schools you added, your plan, your research requests, and anything found in emails you forwarded. If you sign up again later, you start with a new, empty account.

After deletion, copies may remain in encrypted backups for up to 7 days before they are overwritten. We keep a minimal record that the deletion happened, without your household's details, so we can show we honored it. Technical and security logs are kept for up to 7 days. Feedback you sent may be kept without your name or email to help us improve the Service.

When your household's free access period ends, we keep your account open so you can still view your plan until you delete it.

8. Security

We use encryption in transit, access controls that keep each household's information separate from every other household's, and limited internal access. We test that one household cannot see another's information. Your password is stored only in scrambled (hashed) form by our sign-in provider; no one at Campus Passage can see it. No system is perfectly secure, so please use a password you don't use elsewhere, and keep your email account secure, since password-reset links are sent there. If we learn of a breach that affects your information, we will notify you as the law requires.

9. Your rights and choices

Wherever you live, you can ask us to:

confirm whether we hold your personal information and give you a copy;
correct information that is inaccurate;
delete your information; and
give you the information you provided in a portable format.

Email hello@campuspassage.com from your account email address with "Privacy request" in the subject line. We may need to confirm your identity. We will respond within 45 days, and tell you if we need up to 45 more. If we decline your request, you can appeal by replying to our decision with "Appeal" in the subject line; we will answer the appeal within 60 days. If you are not satisfied, you may contact your state attorney general. For Texas residents, that is the Office of the Texas Attorney General.

We do not sell personal information, use it for targeted advertising, or use it for profiling that produces legal or similarly significant effects, so there is nothing to opt out of. We will not treat you differently for exercising your rights.

10. Changes to this policy

If we make a material change, we will email you before it takes effect and update the "Last updated" date above.

11. Contact

J Dock Holding, LLC, doing business as Campus Passage · 809 Eagle Ridge Ct, McKinney, TX 75071 · hello@campuspassage.com